Claims Hero
Claims Hero had a powerful mission: to advocate for everyday Australians during insurance claims after natural disasters. But their digital presence didn’t reflect their credibility or the compassion that underpins their work.
We came on board to help bring that story to life through content that built trust, simplified the complex and showed the real people behind the policy numbers. Through content creation, brand design and social management we helped make the message clear: you’re not in this alone.
We focused on making it feel human. Real and trustworthy. Every piece of content was designed to do one of three things: educate, advocate or reassure. Whether it was a punchy myth-buster post or a heartfelt success story, we made sure the values came through loud and clear.
We rolled out social content that aligned with storm seasons, client milestones and brand moments. We gave structure to their social presence, clarity to their voice and support behind the scenes to make showing up feel easier, not harder.
Claims Hero now has a presence that feels as strong and steady as the work they do, with a primary focus in Facebook.. They’re building awareness with the right people, growing trust in their community and showing up consistently as the go to name when things get tough.
.png)
Our Story in Numbers
106.5%
Reach increased by
More people are discovering their content; meaning it’s showing up in the right places and catching the right eyes.
543.3%
Link clicks grew by
The content isn’t just being seen it’s prompting action. Audiences are clicking through to learn more, explore services, or get in touch.
901.4%
Profile visits rose by
A huge jump in curiosity. More people are tapping through to see who they are, what they do and how to work with them.
279%
Interactions grew by
People aren’t just watching, they’re engaging. This boost shows the content is sparking interest, conversation and connection.
